How To Fix Error ws-37397-9 on PSN - PS4 Cant Login to PSN - Playstation Network... Welcome Noob... This post is for the Gamers... You just got your #PSN (Playstation Network) and payed an arm for it... But you cannot connect and play online... The Error ws-37397-9 keeps popping up... Hmmm... Before you follow the internet hype which we did... Note: 1. You are not banned by the Playstation PSN Network. 2. Your IP is Not Blocked or Banned either. 3. Resetting, rebuilding the database of the Playstation 4 or your router will not work. 4. Changing your Router Settings will also Not Work. 5. Nor will breaking or throwing the console... The FIX for the Playstation 4 ws-37397-9 Error is you need to call your Internet Service Provider and Request a Static IP... Simple enough and note that you cannot do it via your router settings. It has to be done by your ISP... Playstation Network loves a Static IP and a Static IP is for Gamers... Live Lab Gaming Staf